Store Hours & Location
We are located at:
7800 River Rd., Richmond, British Columbia, Canada, V6X 1X7
Hours of Operation:
Monday to Saturday: 11:00 AM - 7:00 PM
Closed on Sundays & Canadian Statutory Holidays
How Can I Check the Status of My Order?
For order inquiries or tracking updates, please don’t hesitate to reach out to us via phone or email. Our dedicated sales team is ready to assist you in tracking your order and addressing any related questions.
Why Is My Tracking Information Unavailable?
Tracking information may take some time to update after the courier picks up your package. Please allow up to 48 hours for updates. If your tracking status has not changed within that time frame, feel free to contact us, and we will gladly investigate further.
Do You Ship Internationally?
Yes, we offer international shipping! If you're located outside Canada, please contact us for a shipping quote. Please note that all international orders will be processed in USD.
My Package Arrived Damaged.
If your package arrives damaged, please contact us immediately. Our team is committed to resolving any issues as quickly as possible. We also take extra care to pack fragile items securely to ensure they arrive safely.
Can I Purchase & Pick Up Products Locally?
Yes! When placing your order, simply let us know you'd like to pick up your items locally, and we will arrange a pickup for you.
What Are the Accepted Payment Methods?
We accept the following forms of payment:
- Cash
- Debit
- Credit Card
- PayPal
Is the Product in Stock?
Product availability is subject to stock levels. If an item is out of stock, we will contact you with details regarding its availability and estimated shipping time. We appreciate your understanding in case of any delays beyond our control. We will do our best to fulfill your order as quickly as possible.
I Am Unsure If This Product Is Compatible with My Vehicle.
If you're unsure whether a product will fit your vehicle, please reach out to us via phone or email. Our team is here to assist you in finding the right part for your vehicle.
I Don't See a Product on Your Website. Can You Get It?
If you're searching for a specific product not listed on our website, contact us! We will do our best to source it for you, even if it’s not readily available. Our goal is to ensure we meet your needs.
Cancelling an Order
Please refer to our Shipping & Returns Policy for cancellation details.
What Is the Return Policy?
Please refer to our Shipping & Returns Policy for full return information.
